Privacy Policy

Last Updated: 11 October 2026

1. Introduction

M/S Tripply Holidays, a proprietorship of Arpit Tyagi (“Tripply Holidays,” “we,” “our,” or “us”), respects your privacy and is committed to handling your personal information responsibly.

Our website showcases tour packages, travel itineraries, destinations, and related travel information. Customers can contact us to enquire about our packages, request information, and discuss booking arrangements.

This Privacy Policy explains what personal information we may collect, how we use and share it, how long we retain it, and how you can contact us about your information when you visit our website or communicate with us about our services.

Where consent is required for a particular activity, we will seek it as applicable under relevant law.

2. Information We Collect

Depending on how you interact with our website and services, we may collect the following types of information.

A. Personal and Contact Information

This may include:

• Name
• Email address
• Phone number
• Mailing address, where required for a booking or related service

B. Travel Enquiries and Booking Information

When you enquire about a package or arrange a tour with us, we may collect:

• Preferred destination and travel dates
• Tour package and itinerary details
• Number of travellers and relevant travel information
• Special requests or service preferences you choose to share
• Booking confirmations and related correspondence
• Information needed to coordinate the travel services you request

Please provide only the personal information reasonably necessary for your enquiry or travel arrangements.

C. Payment and Transaction Information

Our website is used to showcase tour packages, itineraries, and travel-related information. We do not accept or process payments through a payment checkout on our website.

When a booking is confirmed, payment is made directly to the official current bank account of Tripply Holidays using the payment instructions provided by our company.

Depending on the transaction, we may collect or retain payment-related records, such as:

• Amount paid
• Date of payment
• Transaction reference or bank transfer reference
• Payment confirmation or receipt
• Information needed to match a payment to a booking

We use this information to verify payments, manage bookings, maintain accurate business records, and meet applicable accounting or legal obligations.

If you send a payment confirmation or bank transfer receipt to us, please ensure that it contains only the information reasonably necessary to verify your transaction.

D. Website and Technical Information

When you visit our website, certain technical information may be collected by our website hosting provider or other tools used to operate the website.

Depending on the technologies actually in use, this information may include your IP address, browser type, device information, pages visited, and general website usage data.

We use such information where appropriate to maintain website functionality, security, and performance.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To respond to enquiries about our tour packages, itineraries, and destinations.
• To prepare quotations and discuss requested travel arrangements.
• To communicate booking details, confirmations, payment instructions, and travel updates.
• To coordinate accommodation, transportation, guides, and other services included in a confirmed booking.
• To verify payments made directly to our company bank account.
• To maintain customer service, business, accounting, and transaction records.
• To respond to questions, complaints, or disputes.
• To improve our website, packages, and customer service.
• To send promotional communications where permitted by applicable law and, where required, with your consent.
• To comply with applicable legal, regulatory, and record-keeping obligations.
• To help protect our business, customers, and website against fraud, misuse, and security threats where appropriate.

We aim to use personal information only for relevant and legitimate purposes.

4. Legal Basis for Processing

Depending on the circumstances and applicable law, we may process personal information when necessary to:

• Respond to a request you make before entering into a booking.
• Perform an agreement or provide services you have requested.
• Comply with applicable legal or regulatory obligations.
• Pursue legitimate business purposes where permitted by law.
• Obtain or rely on your consent where consent is required, including for applicable marketing activities.

Where processing relies on consent, you may withdraw that consent as permitted by applicable law. Withdrawal does not affect processing that was lawful before the withdrawal.

5. How We Share Your Information

We do not share personal information indiscriminately. We may share relevant information with the following categories of recipients when necessary for the purposes described in this policy.

A. Travel and Service Providers

Depending on your confirmed package, we may share necessary information with hotels, accommodation providers, transport operators, tour guides, activity providers, and other suppliers involved in delivering your travel arrangements.

We aim to share only the information needed to coordinate the relevant services.

B. Website and Communication Providers

We may use website hosting providers, email services, communication tools, and other technology providers to operate our website, receive enquiries, communicate with customers, and manage our business.

These providers may process information in accordance with the services they provide and their applicable terms.

C. Banking and Payment Records

Payments are made directly to the official current bank account of Tripply Holidays, rather than through a payment checkout on our website.

We may use transaction references, payment confirmations, and relevant information available in our company bank records to verify payments, match them to bookings, and maintain business accounts.

D. Legal and Regulatory Authorities

We may disclose information when required by applicable law, a valid legal process, or a lawful request from a competent authority. We may also disclose information where permitted by law to address fraud, security concerns, or the protection of legal rights.

We do not represent that personal information is never shared with third parties. Any sharing will be handled in accordance with the purposes described in this policy and applicable requirements.

6. Marketing Communications

We may use your contact details to share promotional offers, travel package information, or updates where permitted by applicable law and, where required, with your consent.

You can opt out of promotional emails by using the unsubscribe instructions included in the message, where available, or by contacting us at Enquiry@tripplyholidays.com.

Opting out of promotional communications will not prevent us from sending essential messages about an existing booking, payment, enquiry, or travel arrangement.

7. Data Security

We take reasonable security measures appropriate to our business and the information we handle to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot promise absolute security.

Customers should exercise care when sharing personal information online. If you believe that information relating to your enquiry or booking has been disclosed or used improperly, please contact us.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Responding to enquiries and managing bookings
• Coordinating travel services
• Verifying payments and maintaining transaction records
• Providing customer support
• Maintaining accounting and business records
• Resolving disputes and complying with applicable legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

When personal information is no longer required, we will take appropriate steps to delete it, anonymize it, or otherwise handle it in accordance with applicable requirements, unless further retention is legally required or permitted.

9. Your Privacy Rights and Choices

Subject to applicable law and the circumstances of your request, you may be entitled to:

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing relies on consent.
• Opt out of promotional communications.
• Raise concerns or submit a privacy-related request.

Certain information may need to be retained to fulfil legal obligations, maintain accounting records, manage an existing booking, or resolve a dispute.

To submit a privacy request, contact Enquiry@tripplyholidays.com. Please describe your request clearly and provide sufficient information for us to identify the relevant records. We may need to verify your identity before acting on your request.

We will handle privacy requests in accordance with applicable law.

10. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support website functionality, security, visitor preferences, or performance, depending on the tools enabled on the website.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required, we will provide appropriate information and choices for optional cookies or tracking technologies.

The specific cookies and technologies used depend on the website’s actual configuration.

11. Third-Party Websites

Our website may contain links to external websites operated by third parties, including travel-related resources or service providers.

These external websites operate independently and may have their own privacy policies and data practices. We encourage you to review the relevant policy before sharing personal information with a third-party website.

This Privacy Policy does not govern the independent data practices of external websites.

12. Children’s Information

Where information about a child is necessary for a family or group travel booking, the person arranging the booking should provide that information only where authorized to do so.

We aim to collect only the information reasonably required to coordinate the relevant travel services and will handle children’s personal information in accordance with applicable legal requirements.

13. International Processing

Depending on the travel arrangements and the technology or service providers used, personal information may be processed in locations outside your state or country.

Where applicable, such processing will be handled in accordance with relevant legal requirements.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, website technologies, or applicable legal requirements.

Any revised version will be published on this page with an updated “Last Updated” date. We encourage visitors and customers to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.

Business Name: M/S Tripply Holidays
Proprietor: Arpit Tyagi
Email: Enquiry@tripplyholidays.com

Please include sufficient information about your enquiry so that we can understand and respond to your request.